{"productPicker":{"title":"Select the Dyson machine you own."},"serialPrefixLookup":{"serialPrefixLookupTitle":"Enter your serial number for Dyson support","descriptionText":"We need the first three digits of your serial number. You'll find it on your machine, on the label that looks like this.","imageUrl":"/medialibrary/Images/Dyson/Support/SerialNumberRatingPlate.ashx","richText":"<p>Example: <strong>123</strong>-PH-A12345 or <strong>AB1</strong>-PH-A123456</p>","helpLinkText":"Do you need help locating your serial number?","helpLinkUrl":"/lightboxes/shop/informationlinks/findyourserialnumber/findyourserialnumberdesktopandmobile.aspx","buttonText":"Find your machine","errorText":"Sorry we don't recognise that serial number. Please check and try again."},"journey":{"productBanner":{"backButtonText":"Return to selection"},"breadcrumbTrail":{"expandText":"See all steps","supportLandingPageTitle":"Support"},"contactUs":{"resolvedTitle":"We're glad the problem's been solved.","resolvedSubtitle":"Please let us know if there's anything else we can help you with.","unresolvedTitle":"Apologies. We can't help you online.","unresolvedSubtitle":"But our Customer Support Team will be able to solve your problem.","inTouchText":"Please get in touch.","expertsText":"Our experts are ready to help you.","contactMethods":[{"customText":"<style type=\"text/css\">\n .contact-icon {\n height: 2.5rem;\n width: 2.5rem;\n }\n</style>\n<table>\n <tbody>\n <tr>\n <td style=\"text-align: right; vertical-align: middle; width: 50px; height: 50px;\">&nbsp;<a href=\"mailto:dysonservice@wpi.ph\"><svg class=\"contact-icon\"><svg><use xmlns:xlink=\"http://www.w3.org/1999/xlink\" xlink:href=\"/leap/images/icons.sprite.svg#email1\"></use></svg></svg></a></td>\n <td>&nbsp; E-mail us at:<br />\n &nbsp;\n <div class=\"email-address\" style=\"box-sizing: inherit; display: inline !important;\"></div>\n <div class=\"email-address\" style=\"box-sizing: inherit; font-weight: 700; display: inline !important;\"><a href=\"mailto: dysonservice@wpi.ph \">dysonservice@wpi.ph </a></div>\n </td>\n </tr>\n <tr>\n </tr>\n </tbody>\n</table>\n<style>\n .tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px}\n</style>\n<style type=\"text/css\">\n .contact-icon {\n height: 3.5rem;\n width: 3.5rem;\n }\n</style>\n<table>\n <tbody>\n <tr>\n <td>\n <svg class=\"contact-icon\"><svg><use xmlns:xlink=\"http://www.w3.org/1999/xlink\" xlink:href=\"/leap/images/icons.sprite.svg#call\"></use></svg></svg>\n </td>\n <td>&nbsp; Call us free on:<br />\n &nbsp; <strong><a href=\"tel: +632 7917 4777 \">+632 7917 4777 </a></strong></td>\n </tr>\n </tbody>\n</table>","contactMethod":"CUSTOM"}]},"rateSupport":{"buttonText":"Submit Feedback","ratingTitle":"How would you rate our online support?","ratingText":["Poor","Average","Good","Very Good","Excellent"],"submitAlertText":"Please select a rating "},"stepsData":{"downloadText":"Download PDF"},"promotionalBanner":{"isPromotionalBannerEnabled":"false","heading":null,"content":null,"appStoreImage1":"","appStoreImage2":"","appStoreLink1":null,"appStoreLink2":null}},"language":{"countryCode":"PH","cultureCode":"en-PH"},"deepLinkBaseUrlPath":"SupportHome","error":{"resolveUnavailableText":"Support network unavailable","productUnavailableText":"The requested product is not available at this time","unableToContinueJourneyText":"We are unable to continue the current journey online","genericErrorText":"Our support system has encountered an error"},"pageTitle":"Support","isBottomBreadcrumbIsEnabledForTheMarket":false,"siteHomePageURL":"https://support.dyson.ph/","siteHomePageDisplayName":null,"isSiteHomePageIsEnabled":false,"headerHtml":null,"footerHtml":null}